Advice & Support

General sale standard for our products is permanent cooperative relationship with our clients. If a HLC analysator according to our experiences could not be a satisfy solution, we directly advice against from purchase.

A dissatisfied customer expresses once good earning, but permanent multiplicted insufficient references.

As developer and producer we direct distribute our devices without sales oriented selling. In this 25 years constellation a various and deep experience in measurement technology results, which we always glad to exchange with our clients.

Also after many years we support with interpretation of test and measurement results, clarification of effects, we can give valuable tips and help for particular tasks.

That customer do expansion of their production previous goodexperience again with our devices, confirms our strategy
sustainable.

If we revise software, eliminate drawbacks or improvements result in a new index/release, our users get a free updates generally.

Quality management according ISO9001 is standard in insulation industry. So doing the accordance standard prescribes as an elemental condition a cyclic check with certification of the test equipments.

For these requirements we offer a quick and inexpensive maintenance service for all HLC analyser with reference certificate and if necessary with a loan unit during service time.